How do I know if my order has been shipped?

You will receive a confirmation email telling you that your order has been shipped along with a tracking number.

How can I modify my order?

You cannot modify your order. All personalized orders are FINAL SALE. Please make sure you select your order's preferences carefully to avoid any problems.

What if the size of my order (i.e. ring, chain length) is wrong?

Your order's preferences are final, and you cannot modify your order once it has been placed. All personalized sales are FINAL. If you receive a size different from the one you ordered, contact us , and we will be more than happy to resolve your issue.